FANTASTIC! I travel very frequently, and this was one of my most enjoyable hotel stays ever. The rooms were beautiful, beds were comfortable, with a luxerious feather-bed on top of the mattress. The staff was even better than the room. Everyone from the front desk, the concierge, manager, and housekeeping staff made an extra effort to ensure all of my needs were met with a friendly smile. I was so impressed that I sent an email off to the head office of Sofitel naming certain staff that stood out. I didn't want to come home!